An assistant that answers at night is only worth it if you can see it working. That's why ClaudIA doesn't ask you to take it on faith: every morning it tells you what it did the day before and, in Reports, it shows with the method in plain sight how much time it has given back to the team.
In the morning summary, as well as the day's diary, you see the appointments ClaudIA booked yesterday, what they represent and how many came in outside the clinic's opening hours, when nobody could have answered. «Out of hours» is measured against the clinic's real hours that day.
In Reports you see the appointments ClaudIA booked and their value, compared with the previous period, and the time saved: the conversations it handled on its own, without passing them to the team, times the minutes each one takes your front desk. You set those minutes.
And with WhatsApp commands, every Thursday ClaudIA suggests a campaign for the patients who are drifting away, with next week's days that have the most free time. It only goes out if you reply «yes».
How it works
- The morning summary arrives by itself on the clinic's alerts WhatsApp.
- It includes the appointments ClaudIA booked yesterday, what they represent and how many were out of hours.
- In Reports you see the appointments ClaudIA brought and the time saved, compared with the previous period.
- You adjust the minutes each conversation counts for, from 1 to 30.