A clinic's WhatsApp never rests. Messages arrive while the team is chairside, at lunchtime, at eleven at night and on Sunday morning. Every one of those messages is somebody deciding whether that clinic looks after them or not.
ClaudIA answers within seconds, politely and without rushing: it explains the treatments you've set up, says which times are genuinely free and books the appointment in the same conversation. It isn't a menu of options or a form: it's a normal conversation.
Your number doesn't change. The clinic connects its own WhatsApp and patients keep writing to the same place they always did.
How it works
- The clinic's WhatsApp is connected by scanning a QR code: same number, nothing new to sign up for.
- ClaudIA answers with your clinic's real information: treatments, dentists, opening hours and closing days.
- When the patient accepts a time, the appointment is created in the calendar there and then.
- Everything said is kept in your dashboard, filed by patient.
A Tuesday at 10:40 p.m.
Someone writes asking how much a hygiene appointment costs and whether there's a slot on Saturday. ClaudIA tells them, offers the two times still free and books it. When the team opens on Monday, the appointment is already in the calendar and the whole conversation is in the dashboard.