No more half a conversation on each team member's phone. Every message the clinic gets — WhatsApp and Instagram — is on a single screen, filed by patient and with the full history.
You can read what ClaudIA replied, see which appointments came out of each conversation and write yourself at any moment.
How it works
- One inbox with the conversations from every channel.
- The full history of each patient, with the appointments that came from it.
- Anything that needs a person is flagged with an alert.
- Your team logs in with their own user and the permissions you decide.
A Monday morning
The manager opens the dashboard and in two minutes sees the eleven weekend conversations, the five appointments that were booked and the single matter that needs her to reply.